In recent weeks, we’ve seen more and more of our colleagues, customers and suppliers head back to work. This acceleration back to the ‘new normal’ has been particularly prevalent within the roofing sector. Roofing Merchants across the nation have re-opened their doors and this has been reflected from our busy factories, to the uplift in technical enquires and our Area Sales Managers who have become very familiar with the array of conference calling applications available. We know navigating the day to day isn’t easy right now, so we want to thank you for your custom. We wouldn’t be back to the ‘new normal’ without you.
At Wienerberger, no one has gone above and beyond at this challenging time like our customer support team. Since the lockdown began in March our committed colleagues at Sandtoft have answered 27,825 of your calls, totalling over 883 hours of open communication to support our customers. With the full department now back to work, many with 20 or even over 30 years’ service in the business, you’re sure to see some familiar faces. Let us reacquaint you with some of our dedicated team of customer support advisors:
